Privacy Policy

Last updated: 11 June 2026

Who We Are

Eve Oliveira is a Yoga Teacher and Complementary Therapies Practitioner offering Yoga classes, workshops, courses, Reflexology, Reflexology for Menopause, Massage, Menopause Massage, Manual Lymphatic Drainage, Indian Head Massage, Reiki and related wellbeing services in the United Kingdom.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Eve Oliveira
Email: eveoliveira@protonmail.com
Website: eveoliveira.org

What Information We Collect

Depending on how you interact with us, we may collect:

• Name

• Email address

• Telephone number

• Postal address (where relevant)

• Booking information

• Payment information

• Information submitted through contact forms

• Information provided when joining our email list

• Consultation and treatment records

• Health and wellbeing information relevant to providing safe and appropriate treatments

• Website usage information collected through Google Analytics

How We Use Your Information

We use your information to:

• Respond to enquiries

• Manage bookings and appointments

• Provide Yoga classes, courses and complementary therapy services

• Maintain treatment records

• Process payments

• Send service-related communications

• Send newsletters and updates where you have chosen to receive them

• Improve our website and services

• Meet legal, insurance and regulatory requirements

Legal Basis for Processing

We process personal information under one or more of the following legal bases:

• Consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests in operating and improving our business

Where we process health-related information, we do so for the provision of health and wellbeing services and with appropriate safeguards in place.

Booking and Payment Services

Appointments may be booked through Setmore and website services may be provided through OfferingTree.

Payments may be processed through Stripe, bank transfer or card payment facilities.

These providers may process personal information on our behalf in accordance with their own privacy policies.

Email Communications

If you choose to join our email list, we may send you information about Yoga classes, courses, treatments, workshops, events and related wellbeing services.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails or by contacting us directly.

Website Analytics

We use Google Analytics to understand how visitors use our website and to help improve the user experience.

Google Analytics collects information such as pages visited, time spent on the website and general location information. This information does not directly identify individual visitors.

Where required by law, Google Analytics cookies will only be used with your consent.

Children's Data

Our services are generally intended for adults. Where services are provided to children or young people, personal information will be collected and processed with the involvement and consent of a parent or legal guardian where required by law.

International Transfers

Some of the service providers we use may process personal information outside the United Kingdom. Where this occurs, appropriate safeguards are in place to protect personal information in accordance with applicable data protection laws.

How We Store and Protect Your Information

We take reasonable measures to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

Personal information is stored securely and access is limited to those who need it for business purposes.

How Long We Keep Information

We retain personal information only for as long as necessary for the purposes for which it was collected.

Client consultation and treatment records are retained for 7 years after the last treatment session unless a longer retention period is required by law, insurance requirements or professional guidelines.

Marketing information is retained until you withdraw your consent or unsubscribe.

Sharing Information

We do not sell personal information.

We may share information with trusted service providers where necessary to operate our business, including:

• OfferingTree

• Setmore

• Stripe

• Professional advisers where required

• Regulatory authorities where legally required

Any sharing is limited to what is necessary and appropriate.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information in certain circumstances

• Restrict processing

• Object to processing

• Withdraw consent where consent is relied upon

• Request a copy of your information

To exercise any of these rights, please contact us.

Complaints

If you are unhappy with how your information has been handled, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will take effect immediately upon publication.